Terms & Conditions
Last updated: August 5, 2026
These Terms & Conditions govern your access to and use of the The Call Store website and services. By using the service, you agree to these terms.
Independent product
Built as an independent product. Not affiliated with, endorsed by, or connected to any third-party platform. All trademarks referenced are the property of their respective owners.
Eligibility & accounts
You must be a licensed insurance agent or authorized agency to purchase inbound calls. You are responsible for maintaining the accuracy of your account information and for all activity under your account.
Pay-per-call billing
You prepay a wallet balance and are charged per qualified, billable call. Pricing varies by vertical and state, and a call is billable only once it connects past the qualifying duration buffer. All amounts are stated and processed as exact integer-cent values; no fractional-cent charges occur.
Compliance
You agree to use the service in compliance with all applicable laws, including TCPA and CMS marketing rules. Calls may be recorded with appropriate consent for quality and compliance purposes.
Text messaging program
By providing your mobile number on our text-message opt-in page and actively selecting the consent checkbox, you agree to receive recurring automated text messages from The Call Store about insurance inquiry follow-ups, appointment reminders, customer-care updates, and occasional promotional offers.
Message frequency varies, up to 4 messages per month. Message and data rates may apply. Consent is not a condition of purchase. You represent that you are the subscriber or customary user of the mobile number you provide and that you are authorized to consent to messages at that number.
To stop receiving messages, reply STOP at any time. You may receive one final message confirming your opt-out. For assistance, reply HELP or email hello@thecallstore.com. Carriers are not liable for delayed or undelivered messages. Delivery is subject to your mobile carrier and network availability.
Acceptable use
You may not misuse the service, attempt to disrupt its operation, or use it to engage in unlawful, deceptive, or abusive practices. We may suspend accounts that violate these terms.
Disclaimers & liability
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, The Call Store is not liable for indirect or consequential damages arising from your use of the service.
Contact
Questions about these terms? Email hello@thecallstore.com.